Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

How long will it take to receive my order?

Our 3D Printed products are made to order in house, we aim to manufacture and dispatch your order within three business days. However during sale periods our time frames may be a little longer.

We dispatch orders using Australia Post. Standard delivery times are as follows

Standard shipping: 3-6 Business days.

Express shipping: 1-3+ Business days.

Can I track my order?

Once your order has been processed and dispatched you should automatically receive a tracking number from the relevant courier service. You can either track this package from the courier directly or through the “orders” page on our site.

 

Please don’t hesitate to reach our for order updates or for any issues with tracking numbers.

Do you offer free shipping?

All orders over $100 will receive free shipping Australia wide! This will be applied to your checkout automatically.

At this time international orders are not eligible for free shipping.

Are 3D printed products durable?

We print using high quality PETG filament for all our products. PETG provides excellent durability, impact resistance allowing it to stand up to the tough conditions on the job site.

Please note that being a plastic product, extended exposure to UV may cause the product to warp over time. Please avoid leaving your 3D printed product out on hot days to avoid premature wear of the product.

Warranty Information

Innovate studios offers customers a 10 day change of mind guarantee for all products.

Customer satisfaction is our number one priority, if you’re not satisfied with your product please reach out to arrange a refund. The original item must be returned upon issue of refund.

 

For damaged/ faulty products outside of this 10 day period, customers will be required to provide evidence the product has not been misused or left in the sun which may compromise the integrity of the product.

You will be required to email the following information to info@innovatestudio.com

1. Order Number

2. Description of the fault / issue with the product

3. Photos of the damage/ faulty item